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FAQ

  • Q How long does it take for delivery?

    A It depends on the quantity ordered. Usually for standard products, we can deliver within 10-60 days. If you need customized products, please contact us for more details. We will provide customized solutions as needed.
  • Q Do you accept small batch orders?

    A Yes, if you are a small retailer or startup, we are definitely willing to grow with you. We look forward to establishing a long-term cooperative relationship with you. I hope we have better development.
  • Q Can I provide a test sample?

    A Of course, but you may need to pay for shipping.
  • Q Can you customize packaging according to our needs?

    A
    Of course, we offer this service and can customize packaging according to your needs.
  • Q Can you provide a quote for products that are not available on the website?

    A Of course, there are too many products for large railway maintenance machinery parts, and we will not display all of them on our website. You can provide us with the part number and pictures of the product and contact our business manager for a quotation.
  • Q Can you provide a product catalog?

    A
    Of course. Please contact our business manager and we will send you the company's product catalog via email.
  • Q Can I visit your factory before placing an order?

    A Of course, we welcome your visit at any time.
  • Q Do you support OEM customization of any product?

    A We support OEM customization. We also provide ODM and OBM customization services. The company has introduced imported precision machining equipment on a large scale and undertaken OEM manufacturing supporting business.
  • Q How do you ensure product quality?

    A The company always adheres to the principle that quality is the fundamental lifeline of the enterprise, introduces various high-precision testing equipment, and establishes a high-precision three coordinate measurement center.
  • Q How long has the company been involved in this industry? What are the advantages?

    A For fourteen years, we have been dedicated to railway maintenance and have extensive partnerships. Having advanced design and manufacturing capabilities. Committed to conducting independent research and development, providing high-quality services to multiple steel enterprises across the country.
  • Q What products and services can you provide?

    A The company provides a complete set of spare parts for heavy-duty railway maintenance machinery such as compaction, stabilization, and ballast cleaning. It independently develops a polishing car system and offers a complete set of mechanical, hydraulic, and electrical components for large-scale railway maintenance machinery such as compaction car series, stabilization car series, ballast car series, and screening machine series. It can provide large-scale railway maintenance machinery components and small and medium-sized railway maintenance machinery equipment for the market.
  • Q What are the advantages of customized services compared to competing products?

    A
    Technology leadership: Independently developed 50+ grinding modes, covering 90% of scenarios.
    Efficient response: 72-hour emergency response, 30% shorter delivery cycle.
    Lower cost: Modular design reduces transformation costs by 25%.
    Outstanding environmental protection: The equipment complies with the EU CE certification, and carbon emissions are 15%-20% lower.
  • Q What does after-sales service include?

    A Provide full life cycle services, including equipment overhaul, upgrades and renovations, and 72-hour national emergency response. The warranty period is 365 days, with free repairs, replacements and maintenance throughout the process, and rapid response to faults to ensure stable operation of the equipment.
  • Q How to achieve customization of product selection?

    A
    According to the customer's line type, maintenance needs and budget, we provide one-to-one technical consultation and tailor-made equipment configuration solutions, such as recommending special equipment combinations for specific lines to ensure perfect adaptation to the use scenario.
     
  • Q What is your company's main business?

    A Tangshan Kuntie focuses on the research and development, manufacturing and maintenance services of railway engineering machinery parts. It mainly sells a series of products such as grinding vehicles, tamping vehicles, and stabilization vehicles, and provides vehicle overhaul, equipment upgrades and full-process railway maintenance engineering services.
Leading the track intelligently, setting a benchmark in technology !

Contact Us

WhatsApp: +8618131595437
Phone: +86-18131595437
Email: kuntietangshan@gmail.com
North Side of No.4 Road, East of Tangcao Express way Connection Line, Nanbao Development Zone,Tangshan City.

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